Store Policy

Welcome to our store! We value each and every customer and strive to provide the best shopping experience possible. Below, you'll find detailed information about our policies regarding orders, payments, shipping, returns, and more.

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Ordering and Payments:

• To place an order, simply browse our selection of products and add items to your cart.

• We accept various payment methods, including credit/debit cards, G pay, and more. Your payment information is securely processed to ensure your privacy and protection.

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Shipping:

• We are happy to offer free shipping, however free shipping does not come with tracking, and we are not responsible for any packages lost in the mail.  If you would like tracking please pick the paid shipping option on the order summery dropdown menu.  A tracking number will be sent via email if you choose paid shipping. Any orders above $25 will receive free shipping with tracking included. 

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Returns and Refunds:

• We want you to be completely satisfied with your purchase. If your decal arrives damaged, bent, torn, or in any way defective, please contact our customer service team within 3 business days of receiving your order to arrange for a refund or replacement.

• Please note that we do not accept returns for items that are not damaged or defective.

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Contact Us:

• If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team. We're here to assist you and ensure that your shopping experience with us is a positive one.

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Thank you for choosing JNA Crafting. We appreciate your business!